In GRUPO MOLINERO LOGÍSTICA we consider our services QUALITY as one of the main factors to maintain both our position in the market and the satisfaction of our clients. We take care of the QUALITY AND SAFETY of the product we transport and store, through a system based on the principles of the Codex Alimentarius. And we work to guarantee sustainability and continuous improvement in all our processes, from the perspective of respect and protection of the ENVIRONMENT.

Therefore, we base our policy on the following principles:

• An outstanding human team that, due to their technical knowledge and their clear commitment, makes possible a good interaction with the client.
• Ability to respond to the requirements of the environment in general.
• Use of cutting-edge technology and technical innovation.
• Transparency between the different departments.
• Open direction.
• Attention to the integral logistics chain with an excellent quality of service and a good price.
• 24 hours availability.
• A fleet of trucks always updated and renewed.
• Commitment to continuous improvement in all the processes of the organization.

Thus, from a CUSTOMER oriented APPROACH, we pursue our main objective: to satisfy, and even exceed, the demands, requirements and expectations of our clients and other interested parties, thus maintaining the image of continuity and solidity that characterizes us.

We seek quality and sustainability from the respect and promotion of the fundamental values of social responsibility, respect for the environment and development and implementation of the best available practices.

This is why we focus our efforts on the following commitments:

• Comply with all the requirements, whether legal, contractual or otherwise, applicable in our activity, as well as the applicable standards and good practices, so that our actions in no case may contravene the requirements and specifications established by our clients, the competent authorities and other interested parties.
• Always seek CONTINUOUS IMPROVEMENT of our Integrated Management System, to guarantee the quality of the service we offer, the safety of the products we work with and our environmental performance, identifying and taking advantage of every improvement opportunity.
• Favor a SUSTAINABLE growth of the Organization, always complying with environmental regulations, based on the efficient use of resources and the prevention of pollution, with the ultimate aim of protecting the ENVIRONMENT by minimizing our environmental impact.
• Promote the understanding and diffusion of this Policy at all levels of our structure, through the development of a FOOD SAFETY CULTURE and the promotion of ENVIRONMENTAL RESPECT AND RESPONSIBILITY.
• Develop continuous training programs for better qualification of our workers, where they are transmitted their RESPONSIBILITIES related to quality, product safety and the environment; thus, engaging all staff in achieving the objectives established by the Management.

Commitments that are reflected in the quality, product safety and environmental objectives that Grupo Molinero Logística has set for the new period.

The Integrated Management System is kept up to date through periodic reviews by the Quality Department, as well as by Management Reviews, in order to take into account changes in environmental conditions and information received. In this sense, the Management provides all the human, technical and financial means necessary to achieve the objectives and goals that are established on a scheduled and periodic basis.

The Management of GRUPO MOLINERO LOGISTICA makes this Policy accessible and available to all its employees, customers and suppliers, as well as to the general public.

Javier Jiménez Omeñaca

CEO of GRUPO MOLINERO LOGISTICA